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Chance Rides is currently seeking a Field Service Technician to join the team.

Chance Rides Seattle Giant Wheel   Chance Rides, LLC manufactures a diverse line of amusement ride products including trains, trams, carousels, thrill rides, observation wheels and roller coasters that are enjoyed all around the world. With over 60 years of legacy and talent, our dedicated leadership, management and skilled workforce serves customers including global attraction venues, theme parks, family entertainment centers, zoos and aquariums. We are currently seeking a Field Service Technician to install, troubleshoot, and maintain our extensive product line. Come grow with us! Job Duties:
  • Travel to customer locations (domestic and international) to install or troubleshoot with high regard to customer service and quality
  • Install and service all Chance Rides equipment in accordance to drawings and engineered specifications
  • Oversee installation projects onsite by delegating, communicating, training, organizing and facilitating effectively
  • Follow safety guidelines at all times and report any violations to management
  • Perform in-house assistance to various teams when not in the field
  • Complete required installation paperwork and expense tracking online
  • Other duties as assigned
Job Expectations:
  • Demonstrate Chance Rides’ Five Core Values of Truth, Team, Heart, Drive, and Joy, at all times
  • Represent the Company with a positive and professional manner
  • Work as a team with co-workers and outside customers to assist in creating and implementing successful installations and solutions in troubleshooting various pieces of Chance Rides’ manufactured equipment
  • Communicate clearly and effectively with the Field Service Manager, field representatives, and customers
  • Utilize experience and a wide degree of independent judgment while in the field to plan and accomplish goals; perform a variety of tasks related to field service and meet deadlines
  • Team-player who can work effectively with all personnel in the company and assist in creating and implementing solutions to issues
  • Work to improve systems, practices and expenses in regard to customer and field service
 Job Requirements:
  • 3-6 years of mechanical/electrical service/install experience, overseeing assembly and/or installation of quality specialized products; amusement industry experience as a maintenance or electrical technician is preferred
  • Proven understanding of electrical/mechanical applications, project management, and quality assurance programs
  • Ability to travel domestically and internationally (including weekends) 60-70% of the year and for extended periods of time is required
  • Strong communication (oral and written), customer service, technical and troubleshooting skills
  • Sound organizational skills, proven ability to delegate tasks, and experience with customer relations a must
  • Strong computer and mobile device skills a plus
  • Ability to manage on time arrival and as scheduled to job sites and to work within established guidelines and procedures
  • Valid driver’s license and good driving record; valid passport (or ability to obtain)
  • Ability to read and understand mechanical and electrical drawings
  • Familiar with ASTM safety standards a plus
  • Ability to provide own basic hand and power tools
  • Overall maintenance experience will be considered for this role
Chance Rides Offers:
  • Competitive salary of $70,000 - $80,000 (commensurate with experience)
  • Relocation/sign-on bonus
  • Annual Performance Reviews
  • Comprehensive benefits including medical/dental/vision
  • COBRA continuation coverage reimbursement
  • 401(k) with company match
  • Flexible Spending Accounts
  • Employee Referral Bonus Program
  • Personal, Vacation and Holiday Pay
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Chance Rides, LLC is an Equal Opportunity Employer
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Please apply below with our quick online application form. *Required fields. Resume optional.

Chance Rides is currently seeking a Field Service Technician to join the team.   Chance Rides, LLC manufactures a diverse line of amusement ride products including trains, trams, carousels, thri...

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Chance Rides, LLC is currently seeking a Product Support Coordinator to join the team.

Chance Rides Revolution 20 Chance Rides, LLC manufactures diverse amusement ride products, including trains, trams, carousels, thrill rides, observation wheels and roller coasters that are enjoyed all over the world. With over 60 years of legacy and talent, our dedicated leadership, management and skilled workforce serves customers, including stand-alone attraction venues across the globe and large and regional theme parks, family entertainment centers, zoos and aquariums. We are currently seeking an experienced Product Support Coordinator to join our team. Come grow with us! Description: The Product Support Coordinator role will focus on supporting the field service team in problem resolution, part delivery, coordination, and scheduling. This role is also the first point of contact in supporting customers on unique problems that are not handled by the parts team, or special-order parts that are out of the ordinary. Job Duties:
  • Demonstrate Chance Rides’ Five Core Values of Truth, Team, Heart, Drive, and Joy, at all times
  • Represent the Company with a positive and professional manner
  • Support field service with parts delivery and/or information
  • Coordinate and add service calls to ERP system
  • Manage the field service calendar by coordinating with customers and Customer Service Manager. Includes field service calls, future installations, and other field needs. This requires close communication with the Customer Service Manager, Project Management, and Sales & Marketing.
  • Ensure billing & invoicing of paid service calls is completed within 30 days after visit.
  • Work with Project Management team for the delivery and installation of new projects.
  • Ensure all hardware, components, and special tools are included prior to shipment of new or refurbished product
  • Confirm shipments with customers and coordinate return of any packaging, tools, etc., as required.
  • Communicate with planning and plant operation management to improve on-time deliveries with customers.
  • Conduct follow-up calls to customers after new product installation and field service visits to ensure customer satisfaction.
  • Learn current and new products throughout the build process to become familiar with potential issues and to gain a better understanding of operation and maintenance for future reference.
  • Follow specialty parts through the build process from start to finish and identify methods to decrease lead time
  • Help expedite parts for on-time and expedited delivery for customers, as required.
  • Work with engineering and/or department managers to resolve known issues on product and ensures documentation is created to prevent re-occurrence.
Education & Requirements:
  • High School Diploma/GED; Associate degree preferred
  • 2 years of prior product support/customer service experience
  • Self-motivated individual with strong organizational & communication skills
  • Calm and focused while dealing with customers
  • Action & results orientated focus
  • No travel expected, extremely rare if any
Chance Rides Offers:
  • Competitive salary of $45,000 - $55,000 (commensurate with experience)
  • Annual Performance Reviews
  • Comprehensive benefits including medical/dental/vision
  • COBRA continuation coverage reimbursement
  • 401(k) with company match
  • Flexible Spending Accounts
  • Employee Referral Bonus Program
  • Personal, Vacation and Holiday Pay
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Chance Rides, LLC is an Equal Opportunity Employer  

Chance Rides, LLC is currently seeking a Product Support Coordinator to join the team. Chance Rides, LLC manufactures diverse amusement ride products, including trains, trams, carousels, thrill rides,...

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Chance Rides, LLC is currently seeking a Senior Accountant to join the team.

Chance Rides, LLC manufactures a diverse line of amusement ride products including trains, trams, carousels, thrill rides, observation wheels and roller coasters that are enjoyed all around the world. With over 60 years of legacy and talent, our dedicated leadership, management, and skilled workforce serves customers including global attraction venues, theme parks, family entertainment centers, zoos and aquariums. We are currently seeking an experienced Senior Accountant with a proven analytical background. This position plays a pivotal part in ensuring the accuracy and integrity of our financial operations with the potential opportunity to transition into a leadership role as the Accounting Manager, overseeing A/P and A/R functions.   Job Responsibilities (include but not limited to):
  • Provide guidance for accounting team and oversee accurate general ledger accounting and reporting
  • Participate in preparation of monthly reporting to ownership
  • Assist in preparation of month end close processes
  • Prepare all monthly journal entries with acute attention to detail
  • Prepare all monthly account reconciliations for all entities
  • Assist in corporate budgeting and forecasting efforts on a monthly and yearly basis
  • Assist in development and deployment of corporate accounting policies and procedures
  • Assist in monitoring treasury function, including cash and wire activities
  • Become Global Shop (ERP) proficient and learn best practices for process improvement implementation
  • Prepare ad hoc reporting in an as needed capacity
  • Understand and lead special projects and support project cost analysis as required
  • Provide training and technical education to accounting and corporate staff, as needed
Desired Skills/Training:
  • Proven record of accuracy to detail
  • Comfortable with leading, motivating and developing coworkers and subordinates
  • Proven ability to work well, and be understanding of, work-related stresses
  • Strong numeric analytical skills
  • Ability to self-start and work efficiently with minimal supervision
  • Proven track record of balancing multiple special projects in conjunction with typical daily duties
  • High moral standards and strong work ethic
Education/Experience:
  • Bachelor’s degree in Accounting
  • 3+ years’ experience as a Senior Accountant and/or Assistant Controller
Chance Rides Offers:
  • Competitive salary of $75-90k (commensurate with experience)
  • Comprehensive benefits including medical/dental/vision
  • 401(k) with company match
  • Supplemental Benefits
  • Annual performance reviews
  • Flexible Spending Accounts
  • Personal, Vacation and Holiday Pay
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   Chance Rides is an Equal Opportunity Employer   Please apply below with our quick online application form. *Required fields. Resume optional.

Chance Rides, LLC is currently seeking a Senior Accountant to join the team. Chance Rides, LLC manufactures a diverse line of amusement ride products including trains, trams, carousels, thrill rides,...

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Chance Rides, LLC is currently seeking an experienced Fiberglass Layup Technician to join the team.

Chance Rides Carousel
Did you know Wichita, KS has been home to Chance Rides, one of the world’s TOP manufacturers of roller coasters, carousels, observation wheels, trains, people movers, and other amusement rides? Wouldn't it be AMAZING to say you help build these spectacular rides that go all over the world? With over 60 years of legacy and talent, our dedicated leadership, management and skilled workforce serves customers that includes stand-alone attraction venues, theme parks, family entertainment centers, zoos and aquariums. As we continue to grow, we are currently hiring for the position of Fiberglass Layup Technician, with competitive pay, hiring bonus, 401k and full benefits! Job Duties (include but not limited to):
  • Position will consist of on the job training for candidates with prior manufacturing/construction experience and a solid mix of learning processes and procedures along with operating hand and power tools.
  • Individual will layup, chop, roll, form and/or assemble fiberglass parts using various hand tools (saws, drills, and routers), chopper and gel coat gun.
  • Primarily, this person will be trained to prepare fiberglass molds and bond together parts to assemble carousel figures and other fiberglass parts.
  • May also assist with the forming and trimming of plastics and any other areas within the department as needed
Job Requirements:
  • Candidate should have previous production and/or construction experience using various hand tools (i.e. air tools, saws, drills, routers)
  • Must be trainable, dependable and have the desire to learn the role
  • Ability to follow verbal instructions, work efficiently and within production deadlines (both independently and on a team)
  • Pass a respirator physical and fit test, lift and carry up to 50 lbs.
  • Pass a background and drug screen
  • Candidate should know if they are allergic to fiberglass material and/or resin and must have an interest and desire to learn our fiberglass processes
  • Must be able to work 1st shift, wear proper PPE, work in a warm environment during the summer and work overtime as needed
Chance Rides Offers:
  • Competitive hourly wage starting at $20/hr.
  • Comprehensive benefits including medical/dental/vision
  • 401(k) with company match
  • 90 day and annual performance reviews
  • Flex Spending Accounts
  • Perfect Attendance Awards Program
  • Personal, Vacation and Holiday Pay
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience:

  • Manufacturing: 1 year (Preferred)

Job Type: Full-time

Salary: From $20.00 per hour

Chance Rides is an Equal Opportunity Employer
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Please apply below with our quick online application form. *Required fields. Resume optional.

Chance Rides, LLC is currently seeking an experienced Fiberglass Layup Technician to join the team. Did you know Wichita, KS has been home to Chance Rides, one of the world’s TOP manufacturers of ...